Dan's experience is one example, and far from the worst, that I have heard or read about. Taken together, they make me very suspicious of reporters.
Usually what happens is that I get an email or voice mail from a reporter and then I fret about whether or not to respond until their deadline has passed, then I send an email apologizing for my slow reply. Probably this is not optimal.
I did have a nice, and informative, exchange with an Atlantic reporter a couple of months ago following my apologetic email. Somehow the fact that I am an Atlantic subscriber and reader made me trust him more, though it is not clear why it should.
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